Founder, Joe Arcuch, graduated as motorcycle technician at 22. During his career he served as Service and Parts Director for BMW of Hollywood and California BMW, helping position both dealerships at the top of national rankings.
During the Covid period Joe developed a remote system to manage warranty claims for a large European dealer. After two years of proven success, an expert team was assembled to bring his exceptional EWP system to your dealership as well.
This team has worked together for more than two decades, inside dealerships and providing software solutions to service departments. We now bring our collective experience and dedication to the challenges of claims processing.
Joe holds certification in warranty administration from BMW Group University and training on the Ducati and Triumph DCS programs. He also earned a certificate in computer science from Harvard edX in 2012.
Other team members include Cheryl, Sameer, Heather and Sandra. We are a service minded crew, here for you!